Last updated January 13, 2024
Thank you for your purchase. We hope you are happy with your purchase.
You cannot return or exchange goods after you order them.
All or part of your money cannot be refunded
Please see below for more information about our returns policy.
Only for defective or damaged products please contact us
Contact details below to arrange a refund or exchange.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Eiline Lingerie
Attn: Returns
RMA #
Zeytinburnu, Istanbul, Turkey
Zeytinburnu, Istanbul 34025
Turkey
Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+90 538 688 05 78
[email protected]